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Tip: You can also upgrade to a paid subscription using credit without requesting a trial. See your payment details to view available credit.
What to expect
If you upgrade
If you don’t upgrade
How you’re billed
Once your free trial expires, we’ll use any credit balance on your account before billing you for either a monthly or annual subscription. See your workspace’s billing history to see available credit and when it expires.
Note: We believe in fair billing, so you’ll only pay for the members who are active at the time you upgrade. Learn more about our fair billing policy.
Downgrade back to the Free subscription
If you’ve upgraded but change your mind before the free trial ends, you can return to the Free subscription. Learn how to change your subscription.
If you downgrade after the end of the trial, our terms of service apply. You can cancel at any time and no further payments will be taken, but we do not refund payments already made.
What to expect
If your free trial ends but you decide not to upgrade, you’ll move back to the Free subscription. Here’s what to expect:
You’ll return to the message and storage limits for the Free subscription. Only the most recent 10,000 messages will be viewable and searchable. And if you’re over the 5 GB file storage limit, you’ll get to choose which files to delete from your workspace.