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Enter your current password and new email address. Double-check that you’ve spelt the email address correctly.
Tap Update email address.
Check your inbox for an email from Slack with the subject “Confirm your new email address”.
Open the email and tap Confirm your email address.
The confirmation link will take you back to your Account page, where you'll see your new, confirmed address in the Email Address section. If you're not signed in when you click Confirm your email address, you'll need to use your old email address to sign in before the changes will be saved.
Note: If your workspace owner has enabled single sign-on, members’ ability to edit their personal information, including display names and email addresses, might be restricted.
Update your email address in multiple workspaces
While you can use a single email address when signing up for multiple workspaces, the settings for each workspace are separate. To change the email address associated with another Slack workspace, sign in and repeat the steps above.
Missing confirmation emails
You should receive a confirmation email from Slack shortly after you update your address. If you’re not getting the email, try the following:
Check your spam or junk folder and any tabs in your inbox.
Open your email settings and check for typos in the email address. If the address is incorrect, you can change it by following the steps above.
If you’re still not receiving the confirmation email, send us a message and we’ll do our best to help!
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