Manage your payment details

For workspaces on the Free, Standard and Plus subscriptions, all payment details can be managed by workspace owners from the Billing page. Members who purchase a paid subscription for a workspace will also have access to these details.


Access the Billing page

  1. From your desktop, click your workspace name in the top left.
  2. Select Billing from the menu.


See your billing history and statements

  1. From your desktop, click your workspace name in the top left.
  2. From the menu, select Billing.
  3. Select History.


Update your credit card

Add a new card

Choose a different card

Remove a card

  1. From your desktop, click your workspace name in the top left.
  2. Select Billing from the menu.
  3. Click Payment methods.
  4. Enter your credit card details, then click Add Card.
  1. From your desktop, click your workspace name in the top left.
  2. Select Billing from the menu.
  3. Click Payment methods.
  4. Under Existing cards, select an option and click Pay with this card.
  1. From your desktop, click your workspace name in the top left.
  2. Select Billing from the menu.
  3. Click Payment methods.
  4. To remove a credit card, click the  close icon next to it.


Edit your billing statements and settings

From the Billing page, you can edit your company name and address, your VAT/ABN number and business status, your email frequency and who can make upgrades and purchases.

  1. From your desktop, click your workspace name in the top left.
  2. Select Billing from the menu.
  3. Click Settings.

    Company name and address 
    Enter your information below Company Name & Address and then choose Save Settings.

    VAT/ABN ID and business status
    Click Select a country to choose yours from the list. Enter your business status (if required) and VAT or ABN ID, then Save Settings.

    Email frequency
    Below Email Frequency, choose how often you'd like to receive email notifications for billing changes.


Add billing contacts

Workspace owners can add additional payment contacts (such as your accounting department) who will also receive billing-related emails. Emails are sent when a credit card on file is charged and when credit is added to your account.

  1. From your desktop, click your workspace name in the top left.
  2. Select Billing from the menu.
  3. Click Contacts, then select  Add a new billing contact.
  4. Choose a member from the list or enter an email address. Then, click Add billing contact.
Who can use this feature?
  • Workspace Owners (or the member who upgrades the workspace)
  • Free, Standard and Plus subscriptions

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