Change a member’s email address

Update an email address

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Manage members.
  3. Click the  three dots icon to the right of the member whose email address you want to change.
  4. Click Edit info.
  5. Edit the email address, then click Save.

Keep in mind: you will not be able to make changes on a member's account with a higher permission role than you.

Remember: If your workspace has single sign-on (SSO) enabled, you might need to check your preferences before you’re able to change a members email address. Read on for more details.


When single sign-on is enabled

If your workspace is using single sign-on, make sure your settings allow members to change their email address. Here’s how:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace settings from the menu.
  3. Click Authentication.
  4. Next to Google authentication settings, click Change settings.
  5. To the right of Settings, click Expand.
  6. Turn on Allow users to change their email address.
  7. Click Save configuration.

Temporarily changing this preference will let you manually change an email address using the instructions above. For more, visit Guide to single sign-on with Slack.

Tip: Workspaces with SAML-based SSO can update a member's email address from within the identity provider. It will be updated the next time the member signs into Slack.

Who can use this feature?
  • Workspace owners and admins
  • Standard and Plus subscriptions

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