Update to the new Zoom app

We recently published a new version of the Zoom app in the Slack App Directory. If you're using the app's legacy version, we recommend updating as soon as possible. We've included everything you need to know about this change below, so keep reading to get up to speed. 🏁


Why update the Zoom app?

By updating, members of your workspace will get access to enhanced Zoom features. For example, when you finish a meeting, you'll be able to automatically post summaries and recordings in Slack. ✨

More importantly, the legacy Zoom app will soon be unavailable: it'll be removed from the Slack App Directory on October 15, 2017


Who can update the app?

To update to the new Zoom app, you must be a Zoom admin with permission to add apps to Slack.

Note: If your Slack Workspace Owner has the approved apps feature turned on, only a Workspace Owner or Admin will have permission to add apps to Slack. 

Not a Zoom admin? Not to worry! To find out who is, you can check who added the legacy app to your workspace. Here's how: 

  1. Click your workspace name in the top left to open the menu.
  2. Select Manage apps.
  3. Select Zoom (Legacy) from the list of apps.
  4. At the top left of the page, check the name next to Added by.

If you still need help locating your team's Zoom admin, check with your IT team or whoever manages access to software at your company.  


Install the new Zoom app

To update the app, you'll need to follow the three steps below. Make sure to follow them in order!

Tip: We recommend updating at the end of your business day or outside of working hours if possible. This will lessen the impact on teammates who frequently use the app throughout their workday. 

Step 1: Uninstall the legacy Zoom app

  1. Click your workspace name in the top left to open the menu.
  2. Click Manage apps.
  3. Select Zoom (legacy) from the list of apps. 
  4. Click Remove in the top right to uninstall the app.

 Step 2: Remove the Slack/Zoom integration from your Zoom account

  1. From Zoom account management, open the integrations page.
  2. Click Configure on Slack (Legacy) and delete the domain in the Slack Team Domain(s) field.

Step 3: Authorize the new Zoom app

  1. From the integrations page in your Zoom account, select Authorize
  2. Select Authorize on the prompt that appears for your Slack workspace.

That's it — your teammates are all set for Zoom success! 🎉

Did you know? Members can use the call button in Slack to fire up Zoom calls with a single click. If you're a Workspace Owner or Admin, learn how to configure the default calling app for your workspace.

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