Supplemental Slack info for you and your team.Tips and tools for beginners and experts alike.Get familiar with Slack Enterprise Grid for large organizations.If you're curious about what's new in Slack — and what's changed — you're in the right place.Develop your skills and prepare to become Slack Certified!Launching a new team or joining one for the first time?
Our easy-to-read guides help your team work better, together, from day one.Ready to level up? Browse our time-saving tricks and practical tips for
making Slack work for you.All kinds of teams thrive with Slack — take a look at our department-specific guides.
More coming soon!Learn how Slack works, from top to bottom!Want to learn more about setting up your team? Look no further!Welcome to Slack! We're so glad you're here. Let's get started!Adjust your profile and preferences to make Slack work just for you!Simplify your daily work with apps and tools.Tips and tools for beginners and experts alike.
Slack is experiencing some connectivity issues — please stand by. Check
We understand that payments can fail for a number of reasons. If there’s ever an issue with a processing a credit card payment, we’ll immediately email Workspace Owners and any billing contacts.
What to expect
We hope that you’re able to resolve payment issues quickly, but below is a quick rundown of what you can expect if not.
What to expect
If we cannot process a payment after a week, we’ll reach out to Workspace Owners and Admins, and any billing contacts.
We’ll send another reminder to the same people (Workspace Owners/Admins and billing contacts) just in case there’s still an issue.
We’ll reach out to the Workspace Owner and billing contacts again. Slackbot will also let members know the workspace will be moved to the Free plan and the date they can expect the downgrade to happen.
The workspace will be downgraded to the Free plan.
Update your payment method
If you've run into a payment issue, Workspace Owners, or the person who's upgraded the workspace, can update a payment method from the Billing page.