Tips for managing a team on Enterprise Grid

When your organization is on Slack Enterprise Grid, Owners and Admins of individual teams — or workspaces — play an important role. This guide is designed to help you navigate Enterprise Grid features and workflows so your team continues to run as smoothly as possible. ✨


Step 1 — Create a team on your org

There are two ways to add a team to your Enterprise Grid organization: existing teams can be migrated to the organization with approval from the team’s Primary Owner, or a new team can be created. 

🚛  Move your team to an organization

Org Owners work with Solutions Engineers at Slack to coordinate moving individual teams — complete with member accounts, messages, files, and emoji reactions! — to your company's Enterprise Grid.

When Org Owners are ready, they’ll send an email and a Slackbot message to the team’s Primary Owner to request approval. Simply click Respond to Invitation to grant approval!

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💡 Read our Guide to moving teams to an organization for details.


🌱  Create a new team

Org Owners/Admins can create a new team on the organization for you. Or, you can ask your organization’s administrators for permission to create a new team on the org.

When your request is approved you’ll be notified by either Slackbot or email. Congratulations — you’re a Team Owner on the new workspace!

💡 Discover how to request a new team on your organization.


Step 2 — Team level settings and permissions

To manage your team's settings and permissions, click your team name in the top left to open the Team Menu, then choose Team settings. Or, you can visit my.slack.com/admin/settings.

Being connected to your company’s Enterprise Grid organization means some of your team’s settings and permissions will be controlled at the organization level. You will see a lock icon to let you know the preference is  Locked by an Organization Admin. 

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Tip: Org Owners and Org Admins can set security, access, and administrative policies for teams connected to your grid. For a summary, read about roles and permissions on an organization.


Team discovery and access

All workspaces are connected on Enterprise Grid, but you can control how accessible they are to members of the organization. There are three levels of discovery for you to choose:

  • Discoverable and open to join
  • Discoverable, but new members must ask permission to join
  • Unlisted

💡  Learn how to manage team discovery and access.


Move channels between teams

Focused teams help everyone work more efficiently. Restructure by divvying up large teams — or, simply move channels that are no longer relevant to other workspaces on Enterprise Grid!

Team Owners/Admins must have admin roles on both the channel’s original team and the destination team, but Org Owners/Admins can move channels to any team on the org.

💡 Want more? Jump over to move channels between teams.


Step 3 — Add members to your team

Add people to your new team to help you get work done in Slack. Depending on your needs, there are a few ways to do this:

  • Add members individually, just like you would have if you weren’t connected to Enterprise Grid. For a refresher, read how to invite new members to your team.
  • If you want to add a few large groups all at once (everyone at your company in the Customer Experience and Sales departments, for instance), work with an Org Owner to add groups directly from your company’s identity provider (IDP).

💡  Visit Add members to a team on an organization to learn how it works. 


Step 4 — Communicate and share

Shared channels let people on different Enterprise Grid workspaces stay connected and communicate with one another seamlessly. Create new shared channels or convert an existing channel to share it with one or more teams.

When a shared channel is created, you can decide who has access: either a set of specific teams or all teams within the org. Shared channels can also be private if you need to keep a conversation confidential.

⚙️  Create a new shared channel

⚙  Convert an existing channel to a shared channel

Note: Shared channel creation may be turned off for Team Administrators and members. If this is the case, get in touch with an Org Owner or Org Admin for help.


Step 5 — Apps and tools for your team

Slack lets you to connect all of the tools and services you use for work in one place, eliminating the need to constantly switch between apps.

Add apps to your team

You can find apps for services you already use directly from our App Directory — everything from helpful bots, communication tools, payments & accounting, project management, HR, and more.

Go ahead, browse our App Directory. There are hundreds to choose from! When you’ve found an app to install, we’ll prompt you along so you don’t get stuck.


💡  Visit Add an app to your team for detailed instructions.

Note: Apps and bots work best when they’re installed on all of the teams that also share channels together. Here are some apps that were designed with Enterprise Grid in mind.


Build internal integrations for your team

Unlike the ready-made apps found on the App Directory, internal integrations can be custom built for your team, by people in your company. Building your own integrations does require technical know-how, but the benefits are endless.  

  • Leverage existing internal tools and services your company uses to work together.
  • Route notifications from other services into Slack to centralize communication.
  • Tie data and information from various systems together in Slack to improve complex cross-system workflows.
  • Bring people together, increase the visibility of work getting done, and make more informed decisions as a unified team.

💡  Learn how at Customize Slack with internal integrations.


What's next?

Go ahead, manage your team on Slack Enterprise Grid like a pro! You may be interested in reading these helpful guides:

Visit our Slack Guides or Help Center anytime to learn more. Our Support team is always happy to help — get in touch! 🎈

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