Study Guide – Fundamentals for End Users

📝 The five core workflows

To become certified, you need to master five core workflows in Slack:

  1. Reduce time in meetings
  2. Get better feedback
  3. Find information effectively
  4. Make announcements
  5. Centralize information 


📚 Pick a profile

Choose a profile below that best matches your interests.


Customer Support

Anne is a customer support manager at Haberdash, an online retailer


IT Specialist

Austin is an IT manager at Cloud-y, a cloud storage company



Rory is an engineer at MoneyMe, an online classifieds company


👯 Begin certification

Get Certified!
When you're ready, get certified through an interactive experience in Slack. Click here to begin

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