Desktop notifications

Turn on pop-up notifications for Slack's desktop app to stay on top of important activity in your direct messages and channels. 

Tip: You can also turn on badge notifications (a dot 1 on the Slack icon) to see when you or your keywords have been mentioned. 


Set up desktop notifications

  1. Click your workspace name in the top left to open the menu.
  2. Choose Preferences
  3. Click the Notifications tab.
  4. Under Notify me about..., decide which notifications you’d like to receive.Screen_Shot_2017-05-23_at_12.55.23_PM__1_.png

Note: Your desktop notification preferences will also apply to your mobile app by default. To set different preferences, check the box next to Use different settings for my mobile devices.


Your notification options

When you set up your desktop notifications, you can choose from three different options:

All new messages

You’ll be notified for every new message in Slack. We recommend this option only for smaller teams.

Direct messages, mentions, & keywords  You’ll be notified when you receive a direct message or when a teammate mentions you or uses any of your keywords. This is the most popular notification preference. 

You won’t receive any desktop notifications from Slack.

You will see a 1 badge icon when a teammate mentions you, sends you a direct message, or uses one of your keywords.

Note: If you opt to receive notifications, you'll only be notified of activity in the channels you've joined. When mentioned in a channel you're not a member of, the sender can choose whether to notify you.


Change your notification sound or appearance

You can choose what your notifications look and sound like — you simply need to access your notification preferences from your desktop. Here's how:

  1. Click your workspace name in the top left to open the menu.
  2. Choose Preferences.
  3. Click Notifications
  4. Under Sound & appearance, choose your notification sound or appearance preferences.

Here are a few things to consider: 

  • If you’d like audible notifications, make sure to check the box next to Play a sound when receiving a notification.
  • To change the sound, click Change and choose any option from the list to hear a preview. The sound you pick will apply to all of your desktop notifications.
  • To turn off notification sounds, check Mute all sounds from Slack.

Using the Windows app? You can choose where your desktop notifications are delivered from: either using Slack's built-in notifications or the Windows Action Center.

Note: If using Windows 10 and notification sounds stop working, check your Windows Quiet Hours setting — if enabled, notification sounds for active apps are suppressed, including Slack.

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