Email notifications

In addition to notifications on your mobile device, you can also get emails to let you know about any mentions or direct messages you've missed while away from Slack. 

Note: Email notifications won't be triggered if you're mentioned in a group DM.

Adjust your email notification settings

If you choose to receive email updates, Slack will send notifications to the inbox associated with your Slack account. To update your email address, go to and click expand next to Email Address.

Check out the steps below to learn how to turn on or change your email notification settings. 💌

From your online account

  1. Visit the Notifications page at
  2. Under Additional Settings, click expand next to Email Preferences.
  3. Select your timing: Once every 15 minutes, Once an hour at most, or Never.

From the desktop app

  1. Click your workspace name in the top left to open the menu.
  2. Choose Preferences
  3. Click the Notifications tab.
  4. Under When I'm not active on desktop, check the box next to Send me email notifications and select your timing. Or, uncheck to box to never receive email notifications.Screen_Shot_2017-07-05_at_9.54.56_AM.png

Note: Need help troubleshooting email notifications? Visit Trouble receiving emails from Slack

Related Articles

Recently Viewed Articles