Guide to billing at Slack

At Slack, we believe in fair billing: We won’t bill you for members of your team who aren’t using Slack. Fair’s fair. 

This collection of pages is designed to help you better understand and manage your Slack team’s plan and billing statements.


Fair Billing policy, including details about:

Adding new members to a paid team
Types of team members
How inactive and deactivated team members affect billing

Upgrade to a paid plan, specifically:

Purchasing the Standard or Plus plan
Paying by invoice

Update your billing details, specifically:

Changing your payment method
Customizing your billing statements
Adding billing contacts

Change your team plan, to guide you through:

Switching your plan or billing frequency
Downgrading to the Free plan


Our Pricing Guide offers a comparison of features included in each plan:

Slack's Standard plan
Slack's Plus plan
Plus Plan Service Level Agreement (SLA) 

Slack for Good

Slack for Nonprofits
Slack for Education

Related Articles

Recently Viewed Articles