Multi-Channel and Single-Channel Guests

Some members of your Slack workspace — like contractors, interns, or clients — may only need access to certain channels. These members can be invited as a Multi-Channel or Single-Channel Guest.

  • Multi-Channel Guests can join more than one channel of your choosing.
  • Single-Channel Guests can join only one channel you've specified. 

Tip: Guests must be invited to join a channel. This limits their access to other channels and information. 

 

Billing for guest accounts

Guest accounts are available only for paid workspaces and can be either Multi-Channel or Single-Channel. 

Multi-Channel Guests have access to only the channels you specify. They're billed as regular members and can be added to an unlimited number of channels.

Single-Channel Guests are free and have access to just one channel. You can add up to five per paid active member in your workspace. For example, let's say your workspace has 10 members — that means you can invite up to 50 Single-Channel Guests! 

 

Add a guest to your workspace

📨  Invite a new guest

Multi-Channel or Single-Channel Guests can be invited to your workspace just like regular members via the Invitations page. For step-by-step instructions, see Invite new members to your Slack workspace. Keep in mind that guests are not automatically added to the #general channel when they join your workspace.

🔀  Change a member’s role to guest

If you need to switch a member to a guest, you can manage roles from the Members page. Learn how to change a member’s role.

⏰  Set a deactivation time for guest accounts

For all guest accounts, you can determine how long they’ll have access to your workspace: choose to automatically deactivate a guest account after a certain amount of time, set a custom deactivation date and time, or allow an account to have access indefinitely.

For example, Shannon is on a 6-month contract with Acme Corp. Her contract ends in mid-May, so her Single-Channel Guest account has a custom deactivation date of May 15. 

Invite_Modal_w_Date_Picker.png

Note: Multi-Channel Guest accounts with a time limit are still billed like regular members. If they're only active during a portion of your workspace's billing cycle, we'll deposit prorated credits to your Slack account.

 

Manage a guest’s channels

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Manage members.
  3. Click the  three dots icon to the right of the member you wish to edit.
  4. For a Single-Channel Guest, click Edit info and change their current channel. For Multi-Channel Guests, click Edit info and select the channels they’ll have access to, or click the   x icon on next to a channel they’re in to remove it.hem.

Tip: Multi-Channel Guests have a  square activity indicator next to their names, while Single-Channel Guests have a  triangle icon.

 

View guest profiles in your workspace directory

When you add a guest account to your workspace, a new profile will auto-populate in your Directory with the following information:

  • Which Workspace Owner or Admin invited the guest
  • Which channel(s) the guest has access to
  • If a time limit is set, the date a guest account will be deactivated

To view a guest's profile, use the steps below: 

  1. Click the   More Items menu in the top right.
  2. Select Directory
  3. Enter a guest’s name in the Search members field.

Note: Guest profile fields aren't available for mobile apps yet, but we'll be rolling them out soon. Stay tuned! 📻

 

Guest permissions

Get a better understanding of what guests can and can't do on your workspace. For a deeper look, review Roles and permissions in Slack.

✓ - Available
◼ - Available only if a Workspace Owner chooses
X - Not available 

Channels

  Multi-Channel Guests  Single-Channel Guests
See members (and bots) in the same channels
Create private channels x
Create public channels x x
Accept a private channel invitation 
Invite other members to a private channel  x 
Rename, archive, or delete channels x x
Remove other members from channels x x
Set channel topics and purposes x x
Start and join group calls in channels

 

Notifications

   Multi-Channel Guests Single-Channel Guests
Make @channel, @here and @everyone announcements    ✓
Be added to user groups   x x
Create, edit, disable, or @mention user groups   x x

 

Messages & files

  Multi-Channel Guests Single-Channel Guests
Direct message members in the same channels ✓ 
Start a group DM with members in the same channels
Start a one-to-one call with members in the same channels
View message history and files shared in channels they can access 
Create external links to files shared in public channels
Post in the #general channel (if they have access)

Note: Guests can't initiate a direct message with just any member of your workspace. They can only direct message members in the same channel(s) as them.

 

Apps & integrations

  Multi-Channel Guests Single-Channel Guests
Use custom or integration slash commands  x
Create or make changes to apps or custom integrations   x  x
Who can use this feature?
  • Workspace Owners and Workspace Admins can manage guests
  • Available for paid plans.

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