Multi-Channel and Single-Channel Guests

Some members of your Slack workspace — like contractors, interns, or clients — may only need access to certain channels. These members can be invited as a Multi-Channel or Single-Channel Guest.

Tip: Guests can join channels by invitation only, so access to other channels and information is limited.

 

Billing for Guest accounts

Guest accounts are available only for paid workspaces and can be either Multi-Channel or Single-Channel. 

Multi-Channel Guests have access to only the channels you specify. They're billed as regular members and can be added to an unlimited number of channels.

Single-Channel Guests are free and have access to just one channel. You can add up to five per paid member of your workspace. For example, let's say your workspace has 10 members — that means you can invite up to 50 Single-Channel Guests! 

 

Add a Guest to your workspace

📨  Invite a new Guest

Multi-Channel or Single-Channel Guests can be invited to your workspace just like regular members via the Invitations page. For step-by-step instructions, see Invite new members to your Slack workspace.

🔀  Change a member’s role to Guest

If you need to switch a member to a guest, you can manage roles from the Members page. Learn how to change a member’s role.

⏰  Set a deactivation time for Guest accounts

For all Guest accounts, you can determine how long they’ll have access to your workspace: choose to automatically deactivate a Guest account after a certain amount of time, set a custom deactivation date and time, or allow an account to have access indefinitely.

For example, Shannon is on a 6-month contract with Acme Corp. Her contract ends in mid-May, so her Single-Channel Guest account has a custom deactivation date of May 15. 

Invite_Modal_w_Date_Picker.png

Note: Multi-Channel Guest accounts with a time limit are still billed like regular members. If they're only active during a portion of your workspace's billing cycle, we'll deposit prorated credits to your Slack account.

 

Manage a Guest’s channels

  1. Click your workspace name in the top left to open the menu. Team_Menu.png
  2. Select Manage members.
  3. On the Members page, click the Guest Accounts tab.
  4. For a Single-Channel Guest, locate the member and click their current channel to edit it.
  5. For Multi-Channel Guests, click the  down arrow next to the member. Then click the   plus icon to give them access to a channel, or click the   x icon on one of their current channels to remove them.

Tip: Multi-Channel Guests have a  square activity indicator next to their names, while Single-Channel Guests have a  triangle icon.

 

View Guest profiles in your workspace directory

When you add a Guest account to your workspace, a new profile will auto-populate in your Directory with the following information:

  • Which Workspace Owner or Admin invited the guest
  • Which channel(s) the guest has access to
  • If a time limit is set, the date a guest account will be deactivated

To view a Guest's profile, use the steps below: 

  1. Click the   More Items menu in the top right.
  2. Select Directory
  3. Enter a guest’s name in the Search members field.

Note: Guest profile fields aren't available for mobile apps yet, but we'll be rolling them out soon. Stay tuned! 📻

 

Guest permissions

Get a better understanding of what Guests can and can't do on your workspace. For a deeper look, review Roles and permissions in Slack.

✓ Available
◼ Only available if a Workspace Owner chooses.
X  Not available 

Channels

  Multi-Channel Guests  Single-Channel Guests
See members (and bots) who are in the same channels
Create private channels x
Create public channels x x
Join a private channel by invitation 
Invite other members to a private channel  x 
Rename, archive, or delete channels x x
Remove other members from channels x x
Set channel topics and purposes x x

 

Notifications

   Multi-Channel Guests Single-Channel Guests
Make @channel, @here and @everyone announcements    ✓
Be added to User Groups   x x
Create, edit, disable, or @mention User Groups   x x

 

Messages & files

  Multi-Channel Guests Single-Channel Guests
Direct message members who are in the same channels ✓ 
Start a group DM with members who are in the same channels
View message history and files shared in the channels they have access to 
Post in the #general channel (if they have access to this channel)

 

Apps, integrations, & gateways

  Multi-Channel Guests Single-Channel Guests
Use custom or integration slash commands  x
Create or make changes to apps or custom integrations   x  x
Access the IRC/XMPP gateways   x  x

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