Deactivate a team member's account

Teams change, and occasionally members of your team may come and go. 🍂
Team members can leave a team by deactivating their own account, or their account can be deactivated.

Deactivate an account

  1. Visit the Team Members page at my.slack.com/admin.
  2. Click the ▸ arrow next to the person’s current team role.
  3. Click Deactivate Account.

Once the team member’s account has been deactivated, they will no longer be able to access the Slack team and cannot reactivate their own account. Any apps or custom integrations added by the team member will also be deactivated.

Keep in mind: To deactivate an Admin's account, you must be an Owner. Similarly, an Owner's account can only be deactivated by the Primary Owner of the team. 

Note: You can't delete a team member entirely — you can only deactivate their account. This is to make sure your team's message history makes sense when you read it back.


Message history for deactivated accounts

Deactivating a team member’s account does not delete their messages and files, which remain archived and searchable. Any messages or files that need removal can be deleted before deactivation.

To read the direct message history between you and former team member, open the Quick Switcher (type  + K on Mac or Ctrl + K on Windows) and type the person's name. Then scroll to the bottom of the list and click Show disabled accounts to find who you're looking for.

Tip: The search modifier in: followed by the person's username, will help you find your direct message history with a former team member. 


Reactivate an account

  1. Visit the Deactivated Accounts page at my.slack.com/admin.
  2. Click the ▸ arrow next to the account you want to reactivate.
  3. Click Enable Account.


Once their account is reactivated, the team member will be able to log in normally.

Who can use this feature?
  • Only Team Owners and Admins can use this feature.
  • Available to teams on free and paid plans.

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