User Groups

User Groups can be created for any purpose, but they're particularly great for a few reasons:

  • You can notify a group of members at one time.
    Let's say you create a User Group called @marketing for all the members of your Marketing team. Typing @marketing in a Slack message will trigger a notification for the whole group. Simple!
  • You can quickly add a group of members to important channels.
    You can set default channels for a User Group, so whenever you add new members to the group, they are automatically added to the same channels that the rest of the group are in. 

Tip: You can even use the invite slash command on your desktop or mobile app to add an entire group to a channel. Give it a try — like /invite @marketing.

Note: Notifications for User Groups work the same way as regular @mentions. For more detail, visit Mention a member

 

Create a User Group

If you're creating the first User Group, Workspace Admins can visit the Members page on desktop, and click Create a User Group. 

After at least one User Group already exists for your workspace, you can use these steps to create more:

  1. Click the   More Items menu in the top right.
  2. Select User Groups from the menu.
  3. Click Create a new group.
  4. Choose a Name, Handle, and Purpose for your User Group. You can also pick Default Public & Private Channels — members you add will be invited to these channels automatically.
  5. Click Create Group.

Note: Because Multi-Channel and Single-Channel Guests don't have full access to all channels in your workspace, they can’t be added to User Groups.

 

Edit a User Group

  1. Click the   More Items menu in the top right.
  2. Select User Groups from the menu.
  3. Click Edit user groups.

From there you can:

  • Click  to disable a group. On the next page, click Disable this group to confirm.
  • Click  to edit the group name, handle, purpose, and associated channels.
  • Click  to add or remove the members in the group.

 

Browse User Groups and their members

You can quickly find users groups and view their members right within Slack.

  1. Click the   More Items menu in the top right.
  2. Select User Groups from the menu.
  3. Select any group to view its members.

 

Set preferences for your workspace

You can set who can create and manage User Groups for your workspace:

  1. Click your workspace name in the top left to open the menu.
  2. Click Workspace settings.
  3. Go to the Permissions tab.
  4. Scroll down to User Groups and click expand.
    Screen_Shot_2017-06-30_at_11.00.23_AM.png
  5. From the drop-down menus, choose who can create and deactivate User Groups, and who can edit them.

 

Who can use this feature?
  • By default, only Workspace Owners and Workspace Admins can create and manage user groups, but they can make this feature available to all members. 
  • Available on the Standard and Plus plans.

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