User Groups

User Groups make it easy to get the attention of many members at once. When you use a group's handle — like @accounts, for example — everyone in that group will be notified. User Groups can be used to automatically add group members to channels too: simply add a list of default channels when creating the group.   

Note: Notifications for User Groups work the same way as regular @mentions. For more detail, visit Mention a member

 

Create a User Group

User groups can only be created from your desktop.

If you're creating the first User Group, Workspace Owners and Admins can visit the Members page. Here's how to get there: 

  1. Click your workspace name in the top left to open the menu.
  2. Select Manage members.
  3. Click User Groups.
  4. Choose Create a User Group.

If at least one User Group already exists for your workspace, you can use these steps to create more:

  1. Click the   More Items menu in the top right corner.
  2. Select User Groups from the menu.
  3. Click Create a new group.
  4. Choose a Name, Handle, and Purpose for your User Group. You can also pick Default channels — members you add will be invited to these channels automatically.
  5. Click Create Group.

Note: Because Multi-Channel and Single-Channel Guests don't have full access to all channels in your workspace, they can’t be added to User Groups.

Tip: You can use the invite slash command on your desktop or mobile app to add an entire group to a channel. Give it a try — like /invite @accounts.

 

Edit a User Group

To edit a User Group, open Slack on your desktop and use these steps:

  1. Click the   More Items menu in the top right.
  2. Select User Groups from the menu.
  3. Click Edit user groups.

From there you can choose from the following:

  • Click  to disable a group. On the next page, click Disable this group to confirm.
  • Click  to edit the group name, handle, purpose, and associated channels.
  • Click  to add or remove the members in the group.

 

Browse User Groups and their members

You can quickly find users groups and view their members right within Slack on your desktop. Here's how:

  1. Click the   More Items menu in the top right corner.
  2. Select User Groups from the menu.
  3. Select any group to view its members.

 

Set preferences for your workspace

If you're a Workspace Owner or Admin, you can decide who can create and manage User Groups for your workspace. You can set this preference from your desktop — here's how: 

  1. Click your workspace name in the top left to open the menu.
  2. Click Workspace settings.
  3. Go to the Permissions tab.
  4. Scroll down to User Groups and click expand.
    Screen_Shot_2017-06-30_at_11.00.23_AM.png
  5. From the drop-down menus, choose who can create and deactivate User Groups, and who can edit them.

 

Who can use this feature?
  • By default, only Workspace Owners and Workspace Admins can create and manage user groups, but they can make this feature available to all members. 
  • Available on the Standard and Plus plans.

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