Reactivate a deactivated bot user

When a team member is deactivated, any bot user created by that person will also be deactivated. Ownership of the bot user can be transferred to another team member, simply by having them re-enable the bot user. However, the team member must have permission to manage integrations.

Here's how:

  1. Click your team name to open the Team Menu.
  2. Select Apps & integrations.
  3. Click Manage at the top right of the App Directory.
  4. Click Custom Integrations from the menu, and click Bots.
  5. Click the   pencil icon next to the bot user you'd like to reactivate.
  6. Under the API Token section, you'll see an alert that says "The API token is only available to the integration owner."
  7. Click Enable in the top right, then OK to confirm that you want to re-enable the bot.
  8. Click OK to reload the page and access the new API token.
  9. Update the token in any scripts or libraries used by this bot.

Tip: To re-enable a Hubot or Lita bot, look under the Apps section instead:

Who can use this feature?
  • By default, all members except for Guests can use this feature.
  • Available to teams on free and paid plans.

Related Articles

Recently Viewed Articles