View analytics and usage

Gain insight into how your team uses Slack with rich data and analytics. 

Benefits ✨ 

  • See where (either public or private channels) people send the most messages.
  • Sort public channels by metrics like name, total members, or messages sent.
  • Get a snapshot of members’ message activity.

 

Access analytics 

Free, Standard, and Plus plans

Slack Enterprise Grid

All members (except guests) can view their workspace analytics.

Note: A small selection of analytics is available on the Free plan. Upgrading to Standard or Plus will unlock other metrics (and features)!

  1. From your desktop, click your workspace name in the top left.
  2. Select Analytics from the menu. 
  3. From the Overview tab, click Channels or Members.
  4. Click Edit Columns to customize your table and pick which columns to show.
  5. If you'd like, click Export CSV to review the data outside of Slack. 

Org Owners and Admins can find their org’s analytics in the Admin Dashboard. You can filter by workspace, shared channels, or members:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu and click Manage Organization.
  3. Visit the  Analytics page of the Admin Dashboard.
  4. Click on the Workspaces, Shared Channels, or Members section for detailed insights. Click Edit Columns to customize your table and pick which columns to show.
  5. If you'd like, click Export CSV to review the data outside of Slack.

Note: We update workspace analytics data once per day.


Manage who can view analytics

Free, Standard, and Plus plans

Slack Enterprise Grid

By default, all members have access to analytics. Workspace Owners can limit access to Owners and Admins on from their workspace settings:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu, then Workspace settings
  3. Under Permissions, expand Analytics.
  4. Select who will be allowed to access Analytics.
  5. Click Save to finish.

Only Org Owners and Admins can view analytics on Slack Enterprise Grid.

Tip: These insights help you understand how members use your workspace(s), but work done outside of Slack isn't captured in this data.

Who can view workspace analytics?
  • By default, all members except for guests can view workspace analytics.
    Only Org Owners and Org Admins can view org-wide analytics.
  • Available on StandardPlus, and Slack Enterprise Grid. Limited on the Free plan.

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