View your Slack analytics dashboard

Use the analytics dashboard to gain insight into how your team uses Slack.  With an array of filters available, you can easily sort and find the information you're looking for (e.g. total messages sent over the last 30 days, where conversations are happening).


Analytics overview 

The analytics dashboard contains all the information you need to understand how your workspace is being used.

  • See where people send the most messages and files (e.g. public/private channels vs. direct messages).
  • Organize public channels by metrics like name, total members, or messages sent.
  • See the total members on your workspace and the number of messages they’ve sent.


Active members

Weekly active members refer to the number of members (excluding bots) who posted at least one message in the last 7 days.

Daily active members refer to the number of members (excluding bots) with at least one cursor mark move in a public channel in the last day.


Messages and files

Only messages or files sent by members in channels or direct messages are counted. Bot messages, like the ones from Slackbot or a third-party app, aren’t included in analytics.

Keep in mind: Workspace analytics are updated once per day. It’s not possible to manually update them.


View your analytics page

Free, Standard, and Plus plans

Slack Enterprise Grid

Note: Analytics are limited on the Free plan. Upgrading your plan will unlock other metrics (and features)!

All members (except guests) can view workspace analytics.

  1. From your desktop, click your workspace name in the top left.
  2. Select Analytics from the menu. 
  3. Next to the Overview tab, click Channels or Members.
  4. Click Edit Columns to customize your table and pick which columns to show.

 

If you'd like, click Export CSV to review the data outside of Slack. 

Org Owners and Admins can find their org’s analytics in the Admin Dashboard. You can filter by workspace, channels, or members:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu and click Organization Settings.
  3. Visit the  Analytics page of the Admin Dashboard.
  4. Click on the Workspaces, Channels, or Members section for detailed insights.
  5. Click Edit Columns to customize your table and pick which columns to show.

 

If you'd like, click Export CSV to review the data outside of Slack.

Remember: Member and message counts vary when looking at org-level vs. workspace-level.


Manage who can view analytics

Free, Standard, and Plus plans

Slack Enterprise Grid

By default, all members have access to analytics. Workspace Owners can limit access to Owners and Admins from their workspace settings:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu, then Workspace settings
  3. Under Permissions, expand Analytics.
  4. Select who will be allowed to access Analytics.
  5. Click Save to finish.

Only Org Owners and Admins can view analytics and usage at the org level.

Tip: Some people post a lot of little messages. Others try to get it all in one. This data is best used for understanding your whole team’s use of Slack, not evaluating an individual’s performance.

Who can use this feature?
  • All members except guests (by default)
  • Free, Standard, Plus, and Enterprise Grid

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