Slack for executives
Slack helps executives stay connected across all levels and locations. With Slack, you can get a bird’s-eye view of important initiatives and quickly gather information, make decisions, and support your team.
Why should executives use Slack?
- Get what you need to provide feedback and make decisions.
- Keep your organization aligned and streamline communication with external stakeholders.
- Tailor Slack to focus on what's most important.
- Connect with employees from across the company.
Provide feedback & make decisions
Consolidate communications typically split between different email threads and systems into an #announcements channel. Use this channel as your single source of key company information and metrics. Learn how to create a channel.
Connect Slack to your analytics tools and get your KPIs into your #announcements channel. Explore our App Directory for your analytics providers, or work with a developer to create a custom integration for your database.
Ask department leads to post updates in your team’s #announcement channel on a regular basis so you (and your entire organization) can track what’s happening across the company and look for opportunities to combine efforts.
Create a private channel just for you to provide feedback (for example, #read-me-ceo) to keep projects moving forward and to make it easy to get your approval from around the company. Request project managers and department leads to bring deliverables to you in this channel once they’re ready for input. A few recommendations:
- Use posts to keep information structured. Comments on posts are threaded so you can see work and feedback all in one place.
- Ask your team to follow a template when sharing documents so you have full context.
- Add time to your calendar for when you’ll review this channel and set expectations about typical response time.
Keep your organization aligned
Use your #announcements channel (or another company-wide channel) to communicate updates the whole organization should see: company goals, new policies, etc. Make it clear that this channel is for announcements only – discussions and commentary should take place in other channels. Pin important announcements to the channel so they’re easily accessible.
Use this channel to also inspire and rally your team around causes — whether it’s a goal you want to hit or a company value — or celebrate big milestones.
Tip: Using Slack to communicate with the company helps employees see Slack as a source of important information, especially from the executive team.
Streamline communication channels
Consolidate your communication channels with outside stakeholders (like board members and advisors) by adding them to your company’s Slack team as Multi-Channel or Single-Channel Guests.
Communicating in Slack automatically creates a searchable archive of past discussions, like your team’s collective brain. This makes it easy to bring new internal stakeholders into discussions as needed – they’ll have a record of past conversations to quickly get caught up.
Create a private channel for discussing topics with internal stakeholders that are confidential like budgeting, hiring, fundraising, and more. Once a decision is made, we recommend sharing an update in a public channel so the team can stay informed.
Tailor Slack to create focus
As an executive, you’re short on time. Unlike a bloated inbox where it’s hard to tell what actually requires your attention and when, it’s easy to focus on what’s top of mind in Slack. Here are some tips to help you create focus:
- Star your most important conversations to bring them to the top of your channel list.
- Customize notification settings for initiatives you’re tracking closely so you’re notified of all activity in that channel.
- Ask your team to @-mention you (or your Executive Assistant) for items that require your attention so you don’t have to read through every channel.
- Prevent information overload: don’t join every single channel on your team. Join channels for key initiatives that are ready for your input, and leave channels that aren’t relevant to you. (It also helps your team feel comfortable collaborating and sharing work without worrying about whether an executive will see it before it’s ready.)
💡 View more tips for reducing noise in Slack.
Connect with employees
Create a channel like #ama, #ceo, or #leadership, where the executive team periodically answers questions from around the company. This helps employees get to know executives better and understand what’s important to them.
Add emoji reactions to employees’ messages to engage with them and show your support, whether it’s congratulating someone for releasing a new project or celebrating something fun like a work anniversary.
When you have time, participate in affinity groups for topics that are relevant to you. Connecting with employees who share your interests is a great way to build relationships across departments and seniority levels.
Apps for executives
Statsbot brings your dashboards into Slack, giving you immediate access to all the important information related to the health of your business. Statsbot can pull in numbers from Google Analytics, New Relic, and Mixpanel without requiring you to manage multiple logins and dashboards.
Cisco Spark Meeting Notes
Cisco Spark Meeting Notes connects your Google or Office 365 calendar to Slack to give you all your important meeting information. This app will help you prepare for your day with a daily snapshot of your upcoming meetings, and by sending you a direct message prior to each meeting that includes the agenda and attendee information.
💡 Explore more apps for executives in our App Directory.