Slack for human resources
Slack helps HR teams communicate with intention so that everyone has the information they need and feels supported. Learn how you can use Slack to keep your team connected whether you’re all in one office or spread across the globe.
BenefitsUsing Slack for HR, you can:
- Streamline new hire onboarding by providing all the information new employees need in one place.
- Save time typically spent answering the same common questions over and over by answering them in public channels whenever possible.
- Ensure employees have the information they need by creating one destination for all important benefits-related updates.
- Foster your company culture by encouraging affinity channels where teammates can talk about shared interests.
Tips for using Slack
Streamline new hire onboarding and make people feel welcome
Rather than starting with an empty inbox, new employees will have a knowledge base of content to search through to get up to speed.
Speed up time to productivity by creating a #new-hires channel with all the information new employees need. Pin important messages and files so new hires can learn about your company mission, policies, and more.
If you’re hiring a lot, reduce onboarding resources by replicating channels for each cohort of new employees (e.g. #newhires-oct16).
Invite hiring managers, leadership, and other helpful contacts to the channel so they can introduce themselves and make new employees feel welcome.
/remind new hires about deadlines like submitting important documents and registering for benefits.
Consider making the channel private so new team members have a safe place to ask questions while they’re getting settled. This helps solidify a sense of community for each new cohort, and it’s fun to check in periodically after everyone is settled in.
Ensure people are informed about important benefits policies and updates
Create a separate #benefits- channel for each subset of employees (full time, contractors, employees in different countries, etc.) so they have one destination for all of their relevant HR-related information.
Use posts to provide an FAQ for each of your company’s benefits, then pin the post to the channel as a self-serve information stop. This can act as your “first line of defense” by encouraging employees to check pinned posts before asking questions.
Unlike email, posts are easy to update so employees always have accurate information. We recommend commenting on the post or announcing in channel to make sure employees are aware of the update.
If employees can’t find the information they’re looking for in a post, encourage them to ask questions in public channels as much as possible. Unless a topic is confidential or sensitive, try to provide an answer in the channel so others who have the same question in the future can find it in the archive. This also saves your team time they’d spend answering the same questions in multiple one-to-one emails.
Use the channel purpose field to describe what information people can expect to find in the channel as well as estimated response time.
Recognize good (team) work
Create a #kudos channel for employees to recognize each other for anything from helping with a project to sharing their lunch. Public recognition goes a long way in helping employees feel appreciated and engaged.
You can even install a third-party app like Growbot or Bonusly to send and measure recognition over time. This makes it easy to see which employees are contributing the most when it comes time for performance reviews.
Foster team culture and boost employee engagement
Encourage employees to create and join affinity groups so they can connect with coworkers outside their immediate team.
Most affinity groups should be open for anyone to join - like #foodies, #happy-place, #music, you name it. We recommend only using private channels when individuals are sharing personal stories about sensitive topics like parenting or women in the workplace.
Create a #culture channel as a place to discuss your company culture over time. Encourage employees to ask questions, share ideas, and voice their opinions to improve morale and engagement.
You can also use a third-party app like Leo to measure employee engagement over time, rather than waiting until once or twice a year to collect feedback.
Air New Zealand
Mathew Bosher of Air New Zealand's Talent Acquisition team experimented with Slack to enhance recruitment productivity. As hiring volumes increased 50% over two years, collaboration tools became critical for simplifying and accelerating processes across the existing technology stack. The Talent Acquisition team uses private channels for specific recruitment portfolios, enabling centralized communication on sourcing activity and strategic projects for relevant groups.
To help onboard their rapidly growing team, 18F asked employees to tag messages that all new employees should see with the 🌲 evergreen tree emoji. 18F then created an in-depth handbook all new employees receive simply by searching has: :evergreen_tree: in Slack. Learn more about how 18F uses Slack for knowledge sharing here.
Slack apps for HR
Connect Slack with Hired to manage your hiring process all in one place. Any activity on Hired can automatically be pushed into the channel of your choice, so you can receive updates and discuss hiring decisions all in one place.
With Bonusly, teammates send and receive “microbonuses” that can be redeemed from your team’s customizable reward catalog.
Explore more apps for HR on our App Directory.