Upgrade to a paid plan

By default, all members except Guests can upgrade their workspace to the Standard or Plus plan by credit card. Some workspaces can generate a self-serve invoice to pay via check or wire transfer. 

It's not possible to upgrade an individual member's account because the whole workspace needs to be on the same plan. 


Pay with a credit card

Upgrade your workspace with a credit card to gain access to more features and functionality from Slack’s paid plans.  💳

  1. Visit slack.com/plans to find a plan. 
  2. Choose a plan, then click Upgrade Now.
  3. Choose a payment schedule, then click Next.
  4. Add your company information, then click Add a Payment Method.
  5. Choose Credit Card, then add a new card or pay with an existing card.
  6. Click Complete your purchase.
  7. Click Purchase to confirm.

Note: Apologies! We're unable to accept JCB cards at this time. 

 

Pay by invoice

If your workspace meets the following criteria, Workspace Owners will see the option to generate a self-serve invoice. Invoices will be emailed to the Workspace Owner and any billing contacts.

  • Your workspace has at least three active members. 
  • You must select the annual payment frequency.
  • On the Plus plan, you must pay for at least 13 members (maximum 130).*
  • On the Standard plan, you must pay for at least 25 members (maximum 250).*

Note: If you exceed the maximum number of members allowed for self-serve invoicing, send us a note — we’d be happy to help.

  1. Visit slack.com/plans to find a plan. 
  2. Choose a plan, then click Upgrade Now.
  3. Choose annual payment, then click Next.
  4. Add your company information, then click Add a Payment Method.
  5. Choose Invoice. Enter the number of users you'd like to pay for. You can't put less than the number of active members on your workspace.
  6. Include additional billing contacts or a purchase order. 
  7. Click Review Order, then Purchase to send the invoice by email and complete the upgrade.

    Payment via check, ACH, or wire transfer is due within 30 days. Our bank account details can be found on the invoice.

Note: For self-serve invoices, we can't complete vendor or payment forms, upload invoices to portals, or make manual revisions at this time. 


Our Fair Billing Policy still applies when paying annually by invoice.

Here’s an example:

Let’s say you’re interested in upgrading to the Plus plan. Today, your workspace has 25 members, but you’d like to onboard the rest of your company to Slack soon (approximately 40 more people). You also want to account for future new hires and a few guest accounts, so you decide to pay upfront for 70 members.

If plans change, (e.g., you don’t end up hiring those new employees this year) we’ll deposit prorated credits to your Slack account. Those credits will be applied when new members join eventually or on your next renewal date.

Note: Your location is automatically detected when you create a workspace, and we use this info to determine your billing currency.

* The criteria is different for workspaces on our Slack for Nonprofit and Slack for Education programs. Contact us to see if your workspace is eligible for self-serve invoice. 

Who can use this feature?
  • By default, all members except Guests can upgrade the workspace by credit card.
    Workspace Owners who upgrade the workspace can pay by credit card or invoice.
  • All workspaces can be upgraded to a paid plan.

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