Change a member's email address

Update an email address

If your workspace has single sign-on (SSO) enabled, you may need to check your preferences. Read on for more detail.

  1. Click your workspace name in the top left.
  2. Select Administration from the menu.
  3. Choose Manage members.
  4. Find and click the member's email address you'd like to change. change_email_address
  5. Edit the email and click save

Keep in mind: You will not be able to make changes on a member's account with a higher permission role than you. 

When single sign-on is enabled

If your workspace is using single sign-on, be sure your settings allow members to change their email address. If this is disabled, you won't be able to update email addresses for any of your members.

Temporarily changing this preference will let you manually change an email address using the instructions above. For more, visit Guide to single sign-on with Slack

Tip: Workspaces with SAML-based SSO can update a member's email address from within the identity provider. It will be updated the next time the member signs into Slack. 

Who can use this feature?
  • Workspace Owners and Admins can access this feature. 
  • Available to workspaces on the Standard and Plus plans.

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