Change a member's email address


Update an email address

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Manage members.
  3. Click the  three dots icon to the right of the member whose email address you’d like to change.
  4. Click Edit info.
  5. Edit the email, then click Save.

Keep in mind: You will not be able to make changes on a member's account with a higher permission role than you. 

Remember: If your workspace has single sign-on (SSO) enabled, you may need to check your preferences before you're able to change a members email address. Read on for more detail.


When single sign-on is enabled

If your workspace is using single sign-on, be sure your settings allow members to change their email address. If this is disabled, you won't be able to update email addresses for any of your members.

Temporarily changing this preference will let you manually change an email address using the instructions above. For more, visit Guide to single sign-on with Slack

Tip: Workspaces with SAML-based SSO can update a member's email address from within the identity provider. It will be updated the next time the member signs into Slack. 

Who can use this feature?
  • Workspace Owners and Admins can access this feature. 
  • Available to workspaces on the Standard and Plus plans.

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