Supplemental Slack info for you and your team.
Tips and tools for beginners and experts alike.
Slack Enterprise Grid
Get familiar with Slack Enterprise Grid for large organizations.
If you're curious about what's new in Slack — and what's changed — you're in the right place.
Develop your skills and prepare to become Slack Certified!
Launching a new team or joining one for the first time?
Our easy-to-read guides help your team work better, together, from day one.
Getting More Out of Slack
Ready to level up? Browse our time-saving tricks and practical tips for
making Slack work for you.
All kinds of teams thrive with Slack — take a look at our department-specific guides.
More coming soon!
Learn how Slack works, from top to bottom!
Want to learn more about setting up your team? Look no further!
Welcome to Slack! We're so glad you're here. Let's get started!
Your Profile and Preferences
Adjust your profile and preferences to make Slack work just for you!
Add Tools to Your Workspace
Simplify your daily work with apps and tools.
Tips, tricks, & More
Tips and tools for beginners and experts alike.
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Salesforce for Slack
Combine Salesforce and Slack to work more efficiently and keep your team aligned on what's important.
How it works
There are two ways to use Slack and Salesforce together:
The Salesforce app from Slack
Available from Slack's App Directory
Search Salesforce details with a
slash command Share Salesforce info with your team in Slack
The Slack app from Salesforce
Available from the Salesforce AppExchange
Link Salesforce records with channels in your Slack workspace
Share messages with Slack and Chatter
1. The Salesforce app from Slack
Install the Salesforce app
Visit the Salesforce page in the App Directory.
Click Install .
Authenticate your Salesforce account.
Get more info on Salesforce links in Slack
Share details about a Contact, Account, Lead, or Opportunity with your team by pasting links Salesforce links in Slack. The link will expand to show details from Salesforce.
Search Salesforce from Slack
To search, type the slash command
/salesforce and your search term in the message field and hit Enter.
Slack will display the top three records — simply click
Show Details to see more or to view it in Salesforce.
Note: The /salesforce slash command will search accounts and contacts, but not leads or opportunities.
2. The Slack app from Salesforce
Install the Slack app
Only Salesforce Administrators can install the app from the Salesforce AppExchange.
Visit AppExchange Marketplace from the Salesforce Setup Menu.
Search for the Slack app, then click Get It Now.
Review the app components, then click Install.
Link your Salesforce records to a Slack channel
Improve communication and transparency around a Contact, Account, Lead, or Opportunity by linking Salesforce records to Slack channels.
Communicate with Slack and Chatter
Use the /chatter command in Slack to send updates to Chatter.
Enter /slack in Chatter to send a post from Chatter to Slack.
Note: It's possible to build a custom Salesforce app if that suits you better. Our Connecting Salesforce and Slack blog has more info.