Request to delete your profile from Slack

If you'd like to permanently leave a workspace, you can ask your Workspace Primary Owner or Org Primary Owner to delete your profile info. The ability to delete a person’s personal information allows companies to meet the General Data Protection Regulation (GDPR). 

Note: For Org and Workspace Primary Owners, learn more about deleting member profiles


How it works

✅What's deleted

If your account is deactivated, you can request to delete your profile information from a workspace.

  • Display name
  • Full name
  • Profile picture 
  • Phone numbers
  • Email address
  • Title
  • Other profile info (custom fields)

🚫What's not deleted

To preserve message history, and to prevent confusion for other members, certain content won't be deleted.

  • Message content (from public and private channels and DMs)
  • Posts or files you've created
  • @mentions (your full name or display name will appear as @deactivateduser)

Tip: Before deactivating your account, you can manually delete your messages from Slack. Contact a Workspace Owner if you have questions about your message deletion permissions.


Submit a request

Note: We can only delete your profile information at the request of your Workspace Primary Owner or Org Primary Owner.

Free, Standard, and Plus plans

Enterprise Grid plan

Depending on whether or not you still have access to your workspace, you have two options for submitting your request.

Option 1: Contact your Workspace Primary Owner

If you still have access to your workspace, locate and contact your Workspace Primary Owner. Here's how:

  1. Visit your Workspace Settings to confirm your Workspace Primary Owner's contact information.
  2. Deactivate your account.
  3. Ask your Workspace Primary Owner to delete your profile info.
  4. Your Workspace Primary Owner will contact Slack.
  5. We'll remove your name, email address, and other unique identifiers from the workspace.

Option 2: Contact Slack

If you're unable to get in touch with your Workspace Primary Owner, you can contact us for help:

  1. Send us a note. Make sure to include the following:
    • Your first and last name
    • Your display name  
    • The email address associated with your Slack account 
  2. We'll forward your request to the Workspace Primary Owner.
  3. Once your request is confirmed, Slack will remove your name, email address, and other unique identifiers from the workspace.

An Enterprise Grid organization may be large, so you might need help tracking down your Org Primary Owner. If that's the case, contact us so we can help get your request to the right person.

  1. Send us a note. Make sure to include the following:
    • Your first and last name
    • Your display name  
    • The email address associated with your Slack account 
  2. We'll forward your request to the Org Primary Owner.
  3. Once your request is confirmed, Slack will remove your name, email address, and other unique identifiers from the organization.

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