Import Stride data to Slack

Welcome to Slack! This guide will help you import your data from Stride to Slack. Before getting started, you'll need to create a Slack workspace if you're new, or sign in to your workspace if you already have one.

How Slack imports work:

  • Already have an active Slack workspace? We'll automatically try to pair matching data to make it easier to merge users and rooms, and keep statuses (e.g. active, deactivated, public, private, etc.) intact.
  • Whether you're new to Slack or not, you'll have the option to change pre-selected import settings for users and rooms so your workspace is set up exactly the way you want.
  • We don't support imports to Enterprise Grid orgs. As an alternative, you can import data to a separate workspace, then migrate that workspace to your org.

Need help? Our support team is here to answer questions or lend a hand if you get stuck along the way!

 

Step 1: Download a copy of your group's archive

Your Stride archive is a single file with all of your group's users, rooms, and direct messages that you'll use to add your data to Slack. To download your archive:

  1. Follow the steps outlined in Atlassian's Stride export guide.
  2. Make a note of the passphrase you entered for your export, as you'll need it for the next step!

 

Step 2: Upload your archive to Slack

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace settings from the menu.
  3. Click Import/Export data.
  4. Next to Hipchat or Stride, select  Import.
  5. Click upload it directly to select your archive file. Make sure not to modify the filename or its contents before uploading (you'll get a chance to choose which data you import shortly).
  6. Enter your passphrase, then click Upload.
  7. Keep the window open while your file is uploading. When it's done, you'll get an email letting you know. Click Continue your import from the email to move on to Step 3.

Uploading a large file? If your archive is larger than 2GB, upload it to an online storage service (such as Google Drive, Dropbox, or Box), then paste the link into the Direct download link text field.

 

Step 3: Review import settings and add users

Now you're ready to add users from your archive to Slack. Whether or not you see certain import options depends on the status of your workspace.

  • New Slack workspace:
    You haven't invited anyone to join your Slack workspace yet.
  • Existing Slack workspace:
    You've added members to your workspace and they're actively using Slack.

Your import options are:

  • Merge users
    Merge matching Stride users and Slack members with the same email address.
  • Import as new users and invite them to Slack
    Add Stride users as new Slack members and invite them to your workspace.
  • Import as deactivated users
    Users' messages will be added to Slack and associated with a deactivated account. When you're ready, you can reactivate these users so they can start using Slack.
  • Don't import these users – just their messages
    Users' public messages will be added to Slack and associated with their names, but accounts will not be created for them. Their direct messages and files will not be imported.
  • Don't import these users or their messages
    Exclude users, their messages, and files from Slack.

To import users, follow these steps: 

New Slack workspace

Existing Slack workspace

  1. Click the arrow icon next to Show users to see a list of all users in your archive and their pre-selected import settings.
  2. Review users' import settings. To choose a different setting for a specific user, open the dropdown menu next to their name and pick the one you want.
  3. When you're finished, click Next to continue.
  1. Decide how you'd like to import users with a matching email. To choose a different import setting for specific users, click the arrow next to Show users.
  2. Choose how you'd like to import users without a matching email. Click the arrow icon next to show users to select a different import setting for specific users.
  3. Click Next to continue.

Tip: To choose one import setting for all users, select the one you want from the main Import users dropdown menu.

 

Step 4: Review import settings and add rooms

It's time to add your Stride rooms to Slack as channels. Similar to users, you have the option to merge public rooms and Slack channels with the same name in your workspace.

Follow these steps to add rooms:

New Slack workspace

Existing Slack workspace

  1. Click the arrow icon next to Show rooms to see a list of all rooms in your archive and their pre-selected import settings.
  2. Review rooms' import settings. To choose a different import setting for a specific room, open the dropdown menu next to the name and pick the one you want.
  3. When you're finished, click Next to continue.

Note: If an existing private channel in Slack shares the same name with an imported Stride room, the two won't be merged. For privacy reasons, a new channel will be created.

  1. Decide how you'd like to import rooms with a matching Slack channel. If you want, you can change one or more channels' privacy settings at this stage.
  2. Choose how you'd like to import rooms with no matching Slack channel. Update privacy settings if you want.
  3. Click Next to continue.

 

Step 5: Run your import

  1. Do a final review of the users and rooms you'll be importing.
  2. Click Import to finish.

Note: Click Reverse Import to roll back an import. This will remove imported rooms and messages from your workspace, but not users.

Who can use this feature?
  • Workspace Owners and Admins
  • Free, Standard, and Plus plans

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