Import Stride data to Slack

Welcome to Slack! As you get set up in your new home, you’ll have the option to import your Stride data. Whether you’re brand new or already using Slack, use this guide to walk through the import process.

  • New to Slack? 
    Create a new workspace using a copy of your Stride group.
  • Already using Slack? 
    Add existing users and rooms from Stride to your Slack workspace.

Questions? Don't hesitate to drop us a line if you get stuck. We're here to help!

Import your data

New to Slack

Already using Slack

To begin, you’ll be guided through creating your Slack workspace. When it's ready, click Import your data into Slack.

If you need to come back to Slack's Import Data page later, here's how:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace Settings from the menu.
  3. Choose Import/Export Data in the top right.
  4. Next to Hipchat or Stride, click   Import.


Step 1: Download a copy of your group’s archive

Your Stride archive will be a single file with all of your group’s users, rooms, and direct messages. You’ll use this file to add your data to Slack. Here’s how to access it:

  1. See the documentation for Stride.
  2. Make note of the passphrase you entered for your export. (You’ll need it for the next step!)
  3. Click Next on Slack’s Import Data page to continue. 


Step 2: Upload your Stride archive to Slack

  1. Click Upload to locate and select your Stride archive file. Make sure not to modify the filename or its contents before uploading — you’ll get a chance to choose which data you import shortly.
  2. Enter the passphrase you used for your Stride export, then click Submit.
  3. Keep the window open while your file is uploading. When it’s done, you’ll get an email to let you know. Click Finish Import from the email to continue.

Large file? If it's larger than 2GB, upload the file to an online storage service (such as Google Drive, Dropbox or Box), then click provide us the link.



Step 3: Choose users to import 

Now you’re ready to add users from your Stride archive to Slack (we call these folks members). You can choose from one of these import options:

  • Create new users, and invite them
    Add Stride users as new Slack members and send them an invite to join your workspace.
  • Create as deactivated users, without inviting them
    This option will preserve message history, but won’t add the users to Slack (they’ll appear as deactivated members). These users can be invited to join your workspace at a later time.
  • Do not create users, just import their messages
    Only users’ messages will be imported to Slack. Messages will be associated with users’ names, but no member profiles will be created.
  • Skip users, don’t import messages
    Use this option to exclude users you don’t wish to add to Slack.
     

To import users, use the steps below:

  1. Choose how you’d like to import users from Stride.
  2. To override and pick a different option for individual users, click the arrow next to Show users.
  3. Click Next to continue.

Note: Invitations will expire in 24 hours, or in 72 hours if your workspace has SSO enabled.



Step 4: Choose rooms to import

Any rooms you import to Slack will become channels. Here are your import options:

  • Create new rooms (channels) 
  • Don't import the rooms
  • Configure manually
  1. Select which Stride rooms you’d like to import to your workspace.
  2. Decide whether your rooms should be public or private. This will determine if they become public or private channels in Slack.
  3. To override the import setting for individual rooms, click the arrow next to Show rooms.
  4. Click Next to continue.

Note: Bot messages will import to Slack as raw HTML. If you'd like to exclude these, uncheck the Bot messages option.



Step 5: Run the import

  1. Review the summary of users and rooms you’ll be importing.
  2. Click Import to finish.

Note: Use the Reverse Import button to rollback an import. This action will remove imported rooms and messages from your Slack workspace, but not users.

Already using Slack? Use the steps below to import your data from Stride to your workspace.

Note: We don't yet support imports to an Enterprise Grid org. As an alternative, you can import data to a workspace, and migrate that workspace to your Enterprise Grid org.

To start, head to Slack's Import Data page:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace Settings from the menu.
  3. Choose Import/Export Data in the top right.
  4. Next to Hipchat or Stride, select   Import.


Step 1: Download a copy of your group’s archive

Your Stride archive will be a single file with all of your group’s users, rooms, and direct messages. You’ll use this file to add your Stride data to Slack. Here’s how to access it:

  1. See the documentation for Stride.
  2. Make note of the passphrase you entered for your Stride export. (You’ll need it for the next step!)
  3. Click Next on Slack’s Import Data page to continue.


Step 2: Upload your archive to Slack

  1. Click Upload to locate and select your Stride archive file. Make sure not to modify the filename or its contents before uploading — you’ll get a chance to choose which data you import shortly.
  2. Enter the passphrase you used for your export.
  3. Click Submit.
  4. Keep the window open while your file is uploading. When it’s done, you’ll get an email to let you know. Click Finish Import from the email to continue.

Large file? If it's larger than 2GB, upload the file to an online storage service (such as Google Drive, Dropbox or Box), then click provide us the link



Step 3: Choose users to import 

Now you’re ready to add users from your Stride archive to Slack. This might include a mix of users that are brand new to Slack and some that already exist in your workspace.

Here are your import options:

  • Match users
    Merge matching Stride and Slack users with the same email address.
  • Create new users, and invite them
    Add Stride users as new Slack members and send them an invite to join your workspace.
  • Create as deactivated users, without inviting them
    This option will preserve message history, but won’t add the user to Slack (they’ll appear as deactivated members). These users can be invited to join your workspace at a later time.
  • Do not create users, just import their messages
    Only users’ messages will be imported to Slack.
  • Skip users, don’t import their messages
    Exclude users altogether and don’t import their messages to Slack.
  • Configure manually
    Choose how to import each user individually.


To import users, use the steps below:

  1. Decide how you’d like to import users with a matching email. To override your import setting for individual users, click the arrow next to Show users.
  2. Decide how you’d like to import users without a matching email. Click the arrow next to Show users to override your import setting for individual users.
  3. Click Next.

Step 4: Choose rooms to import

Similar to users, you can merge matching Stride rooms and Slack channels, or create brand new channels. You also have the option to decide whether your rooms will be public or private once moved to Slack.

These are the available import options:

  • Match rooms to channels
  • Create new channels
  • Don’t import rooms
  • Configure manually 


To import rooms, use these steps:

  1. Decide how you’d like to import rooms with a matching Slack channel. You can modify your choice for individual rooms by clicking the arrow next to Show rooms
  2. Choose how you’d like to import rooms with no matching Slack channel. Click the arrow next to Show rooms to adjust the import option for individual rooms.
  3. Click Next to continue.

Note: Bot messages will import to Slack as raw HTML. If you'd like to exclude these, uncheck the Bot messages option.


Step 5: Run the import

  1. Review the summary of users and rooms you’ll be importing.
  2. Click Import to finish.

Note: Use the Reverse Import button to rollback an import. This action will remove imported rooms and messages from your Slack workspace, but not users.

Who can use this feature?
  • Workspace Owners and Admins can access this feature. 
  • Available on free and paid plans.

Related Articles

Recently Viewed Articles