Guide to mobile notifications

On the move or away from your desk? Slack mobile notifications help keep you informed on what’s happening while out and about. Learn how to customize them to suit your needs.


How notifications work

When you first join a workspace, Slack will only notify you of messages directed at you. By default, here’s when you’ll receive notifications:

These settings also apply to your desktop notifications until you make changes. If you’re having issues, skip ahead to Troubleshooting notifications.


Configure your notifications

To receive mobile notifications, download the Slack app for your smartphone or tablet and sign in to your workspace. You'll begin receiving mobile notifications as soon as the Slack desktop app is closed.

Notification triggers

iOS

Android

  1. Swipe left to open the right sidebar.
  2. Tap Settings.
  3. Tap Notifications.
  4. Choose your preference.

Tip: Message previews will display for each notification by default, but you can toggle Show Previews off if you’d like.

  1. Tap the  three dots icon.
  2. Tap Settings.
  3. Under Notifications, tap Settings.
  4. Tap On mobile, notify me about... to change which messages send notifications.


Notification sound and appearance

iOS

Android

  1. Swipe left to open the right sidebar.
  2. Tap Settings.
  3. Tap Notifications.
  4. Tap Sound and make a selection.
  1. Tap the  three dots icon.
  2. Under Notifications, tap Settings.
  3. Tap Settings, then System Options. 
  4. Tap Sound and make a selection. (For Android 9 users, tap Advanced, then select Sound).

Keep in mind: This option is not available on Huawei devices.


From desktop to mobile: notification timing

If you’re actively using the desktop app, we won’t send you duplicate mobile notifications. Once you’re no longer active, you can choose when you’d like to start receiving notifications on mobile.

Desktop

iOS

Android

  1. From your desktop, click your workspace name in the top left.
  2. Select Preferences from the menu, then click Notifications.
  3. Select your timing under When I'm not active on desktop...
  1. Swipe left to open the right sidebar.
  2. Tap Settings.
  3. Tap Notifications.
  4. Tap Notify Me on Mobile.
  5. Select your mobile notification timing. 
  1. Tap the  three dots icon.
  2. Tap Settings.
  3. Under Notifications, tap Settings.
  4. Tap Start mobile notifications.
  5. Choose your mobile notification timing.


Channel-specific & group DM notifications

You can set specific notification preferences for any channel or group direct message (DM). Choose when to get notifications or to mute activity altogether.

iOS

Android

  1. Tap the channel name in the header to view the menu.
  2. Tap Notifications.
  3. Choose your preference for the channel.
  1. Tap the channel name in the header to view the menu.
  2. Tap Notifications.
  3. Tap Send notifications.
  4. Choose your preference for the channel.

Note: To review all channel-specific settings, go to Settings. Tap Notifications, then Channel-specific notifications.

Mobile notifications: Channel notification preferences align with your mobile notification timing preferences.


Troubleshooting notifications

If you think your notifications are stuck, delayed, or not showing up at all, click on one of the articles below to begin troubleshooting. Let’s help you figure this out!

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