Use a passcode, fingerprint, or facial scan to sign in to Enterprise Grid on mobile

If an Org Owner has required secondary authentication for your Enterprise Grid org, all members will be required to enter a passcode, fingerprint, or facial scan to sign in to the Slack app on iOS or Android. 


Set up secondary authentication 

  1. Open the Slack app on your mobile device.
  2. When secondary auth is enabled for your org, you'll be prompted to set a six-digit passcode that you'll use to access the Slack mobile app.
  3. If your device is compatible, you’ll have the option to set up biometric authentication. This will allow you to use a fingerprint or facial scan to sign in.

Once you’ve completed set up, the Slack app will load and you’ll be able to access the workspaces in your Enterprise Grid org.

What to expect


With secondary authentication, you’ll need to use your passcode, fingerprint, or facial scan to re-access Slack. Note that Org Owners can choose to have you authenticate every time you re-open the mobile app, or they can require authentication if you’ve been away for more than 5 minutes, 15 minutes, 30 minutes, or 1 hour. 


If your authentication session expires, mobile notifications will not include message previews to keep potentially sensitive information secure. Here’s what you can expect to see on your iOS (left) or Android (right) device:


Who can use this feature?
  • Members and guests
  • Available on the Enterprise Grid plan

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