Troubleshoot Slack for Windows Phone (beta)

Tip: See Slack for Windows Phone for help installing or using the app.

 

Having trouble? Here's what to try first:

  • Tap the back button in Slack to close the app.
  • Force quit by long-pressing the back button, then tapping the close button by the Slack preview.


Other possible issues

The app’s frozen

  • If the back button fails to close the app, you can force quit it by long-pressing the back button, then tapping the close button by the Slack preview.

Can’t paste after resuming the app

  • Quitting then restarting the app should solve the problem. Tap the back button once to close the app.

Can’t edit or delete messages containing only a link (or Giphy messages)

  • We’re aware of this and will work to fix it. 


Notification delays after recent Windows 10 update

  • We’re aware of this and will work to fix it. 

If you don't see a solution to your problem, please drop us a line.


Release notes

You can find notes on the current release as well as known issues and upcoming features directly in the Windows Phone app:

  1. Presiona en el icono del menú de elementos adicionales en la parte superior derecha.
  2. Select Settings.
  3. Tap the About tab.
  4. Under Release Notes, select Read what’s new.

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